Sign up for internet - Online Application Form

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Thank you for your Southern Cross Broadband online application, we will be in contact within the next one to four business days.

If you have any queries please contact us on 1300 007 922 or email info@sxbb.net.au.

Please keep record of this reference number: {{referenceNumber}}

Kind Regards,
Southern Cross Broadband

Step One Select Service & Plan

Loading Available Plans, Please Wait...

Select: Plan Type

Residential
Business

Select: Service Type

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Select: Speed

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(Speed Down / Speed Up)

* The maximum speed available subject to link quality.

** Flexi plan allows for the maximum supported throughput based on link quality. Speeds will generally vary between 50-150mbps but may perform at up to 180mbps dependent upon the time of day. User experience will vary based on current network utilisation.

Total Monthly Cost

(please make a selection)

$ {{planDetails().price.split('.')[0]}} .{{planDetails().price.split('.')[1]||'00'}} per month

Minimum Cost: ${{planDetails().minCost}} (Minimum cost includes standard installation and equipment fees)
Critical Information Summary
Critical Information Summary

Step Two Personal Details

Business Name

Business ACN

Business ABN

First Name

Surname

Date of Birth

Day

Month

Year

Service Address

Billing address is different than service address

Billing Address

Step Three Contact Information

Billing Email Address

Please Note: Microsoft (hotmail, outlook, live, etc) block most of our billing and notification emails.
If you have an email address with a different provider, please specify that email address instead.
For a free email address, we recommend using Gmail (by Google).

If you do not receive our billing emails, you can view your monthly invoices when you login to My Account.

Notifications Email Address

Phone Number

10 digits only - Include area code with landline phone number

SXBB Account

These details can be used to login to your Southern Cross Broadband account via our website should you wish to check account usage or make any changes.

Username*

Invalid @sxbb.com.au - Only a-z letters, numbers and -_. symbols are allowed

Password

Minimum 8 characters, preferably at least one letter and one number Minimum 8 characters, only a-z letters, numbers and -_. symbols are allowed

Confirm Password

Passwords need to match

* We will contact you if your preferred username is unavailable

Appointment of an Authorised Representative (Optional)

Auth. Representative

If you wish to appoint an Authorised Representative to deal with Southern Cross Broadband on your behalf, please fill out the section below.
Please note, when you appoint an Authorised Representative you are giving the person you appoint the authority to deal with us on your behalf as your agent. This means that the Authorised Representative has the power to act and access information as if they were you. This includes making complaints, changing account details or cancelling a service. If you wish, you can specify limitations of your Authorised Representative’s rights.

I wish to appoint an Authorised Representative to deal with Southern Cross Broadband on my behalf

First Name

Surname

Postal Address

Physical Address

Physical address same as postal address

Email Address

Phone Mobile

Phone Home

Limitations of the Authorised Representative’s rights

Specify anything that your Authorised Representative should NOT be allowed to do on your behalf. If left blank, the Authorised Representative has the power to act as if they were you.

Step Four Installation Information

Your Premises

Type of Residence

Type of Building

Type of Roof

Installation Comments

Your Premises

If we need further information for the installation, we'll contact you.

Documents

Step Five Confirmation

Confirm Details

If any of these details are incorrect, please go back some steps and amend them.

Service Details

Name: {{form.firstName}} {{form.lastName}}
Address: {{form.serviceAddress}}
Billing Email: {{form.email}}
Notification Email: {{form.emailNotifications}}
Username: {{form.accountName}}

Plan Details

Plan type: Residential; Business
Service type: SXBB Fixed Wireless; NBN Fixed Wireless; NBN Fixed Line
Speed Service Tier: {{displayPlanSpeed([planDetails().speedDown,planDetails().speedUp,planDetails().upTo])}}
Data allowance: {{displayPlanQuota([planDetails().quotaOnPeak,planDetails().quotaOffPeak,planDetails().unlimited])}}
Total monthly cost: ${{planDetails().price}} per month
(cost does not include initial installation fees or equipment)

Promotion Code

I have a promotion code from a SXBB advertisement to use with this sign-up

Promotion Code

Referral Code

I have a SXBB referral code from a friend/family to use with this sign-up

Referral Code

Acknowledgement of Terms & Conditions

Please read the attached Terms & Conditions section before submitting this form. This section acknowledges acceptance of the attached Terms & Conditions, fees and charges, and confirms your order of the service. By submitting this form, I agree to abide by the Terms & Conditions of Southern Cross Broadband. I understand the Internet plan I am subscribing to, and the restrictions, limits, charges and other features of it. I also understand Southern Cross Broadband relies on a third party installation company for the connection of services, and therefore cannot guarantee connection provisioning times. Southern Cross Broadband endeavours to have all connections active within 7 to 10 business days of request of service. I confirm the information provided in this application is true and correct at the time of application.

I confirm that I have read and agree to the Terms and Conditions.

I confirm that the service address I have provided is correct and I give permission for Southern Cross Broadband to arrange the installation of the NBN service at the address listed.

Step One Select Service & Plan

Loading Sign-Up Form, Please Wait...

Loading Available Plans, Please Wait...

Step Two Personal Details

Step Three Contact Information

SXBB Account

Appointment of an Authorised Representative (Optional)

Step Four Installation Information

Your Premises

Your Premises

Documents

Step Five Confirmation

Confirm Details

Promotion Code

Referral Code

Acknowledgement of Terms & Conditions